Channels

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Service clients with digital
interfaces

Netbank is passionate about simplifying the lending process, which is why we want you to have a highly-digital, customer-centric application experience accompanied by a high level of fraud and security protection.

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VALIDATE YOUR CLIENTS

KYC Processes

Meet compliance requirements

and assess risks 

Confirm client identify,

protect against fraud

Validate identify remotely using eKYC on mobile app, including proof of life check and database check

Leverage existing KYC to open accounts (KYC reliance)

Simplify KYC for basic deposit accounts, adapt process to risk level

Integrate with advanced validation processes for higher risk clients

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GIVE CLIENTS CONTROL

Mobile App & Web

Best in class information and transaction options

Native mobile interface, re-skinned to your brand, or dedicated app

Account application via mobile app

Text message gateway, configurable and triggered by API, Control accounts via Facebook Messenger

Integration with your front-ends, including web-sites and apps

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SIMPLIFY APPLICATIONS
Data Gathering Tools

Gather information and on-board clients via online tools 

Gather data via loan origination systems

Integrate data via API integrations

Confirm documents from electronic signatures 

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CONNECT VIA MULTIPLE CHANNELS

CRM Tools

Multiple channels to connect to your clients, managed through a unified portal

Facebook Messenger chatbot

Email and phone

Analytics tools

Integrated client ticketing system

Provide client access via web-site and mobile apps