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Channels
Service clients with digital
interfaces
Netbank is passionate about simplifying the lending process, which is why we want you to have a highly-digital, customer-centric application experience accompanied by a high level of fraud and security protection.
VALIDATE YOUR CLIENTS
KYC Processes
Meet compliance requirements
and assess risks
・
Confirm client identify,
protect against fraud
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Validate identify remotely using eKYC on mobile app, including proof of life check and database check
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Leverage existing KYC to open accounts (KYC reliance)
・
Simplify KYC for basic deposit accounts, adapt process to risk level
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Integrate with advanced validation processes for higher risk clients
GIVE CLIENTS CONTROL
Mobile App & Web
Best in class information and transaction options
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Native mobile interface, re-skinned to your brand, or dedicated app
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Account application via mobile app
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Text message gateway, configurable and triggered by API, Control accounts via Facebook Messenger
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Integration with your front-ends, including web-sites and apps
SIMPLIFY APPLICATIONS
Data Gathering Tools
Gather information and on-board clients via online tools
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Gather data via loan origination systems
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Integrate data via API integrations
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Confirm documents from electronic signatures
CONNECT VIA MULTIPLE CHANNELS
CRM Tools
Multiple channels to connect to your clients, managed through a unified portal
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Facebook Messenger chatbot
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Email and phone
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Analytics tools
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Integrated client ticketing system
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Provide client access via web-site and mobile apps